Privacy policy
1. General
1.1 AlphaOne Stores Private Limited (“AlphaOne”, “we”, “us”, or “our”), having its registered office at:
Flr 20 Commerz II, Off Western Express Highway, Oberoi Garden City, Goregaon East, Mumbai, Maharashtra, India – 400063,
operates the website alphaonestores.com (“Platform”).
1.2 AlphaOne is an online platform offering curated men’s grooming, wellness, and lifestyle products (“Products”) and related services (“Services”).
1.3 We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information.
1.4 By using AlphaOne, you consent to this Privacy Policy and agree to be governed by the laws of India.
2. Information We Collect
We may collect the following types of information:
🔹 Personal Information
- Name
- Mobile number
- Email address
- Shipping/billing address
- Date of birth (if provided)
🔹 Sensitive Information
- Payment details (processed securely via third-party gateways)
🔹 Usage Information
- IP address
- Device information
- Browsing behavior
- Purchase history
You agree that all information provided is accurate and up-to-date.
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process orders and payments
- Deliver products efficiently (especially in Delhi & NCR)
- Improve user experience and personalization
- Send order updates, offers, and notifications
- Detect fraud and ensure platform security
- Comply with legal obligations
4. Sharing of Information
We may share your data with:
- Logistics partners (for delivery)
- Payment gateways (for transactions)
- Technology providers (hosting, analytics)
We ensure all partners follow reasonable data protection standards.
We may also disclose information:
- If required by law
- To protect our rights or prevent fraud
5. Payment Information
- Payments are processed via secure third-party providers
- AlphaOne does NOT store your card/bank details
- All transactions are encrypted and secure
6. Data Security
We implement industry-standard security measures including:
- Encryption
- Secure servers
- Restricted data access
However, no system is 100% secure. By using the platform, you acknowledge this risk.
7. Cookies & Tracking
We use cookies to:
- Improve website functionality
- Understand user behavior
- Enhance personalization
You can disable cookies in your browser, but some features may not work properly.
8. Third-Party Links
AlphaOne may contain links to third-party websites.
We are not responsible for their privacy practices.
9. User Rights
You can:
- Access your data
- Update or correct information
- Request deletion of your data
- Opt-out of marketing communications
📧 Contact: support@alphaonestores.com
10. Data Retention
We retain your data only as long as necessary:
- For service delivery
- Legal compliance
- Business purposes
11. Children’s Privacy
AlphaOne is not intended for users under 18 years.
We do not knowingly collect data from minors.
12. Access to Device Features
With your permission, we may access:
- Camera (for uploads)
- Storage (for images)
- Location (for delivery optimization)
13. Updates to Policy
We may update this Privacy Policy from time to time.
Continued use = acceptance of updated policy.
14. Grievance Officer
For complaints or concerns:
15. Governing Law
- Governed by Indian law
- Jurisdiction: Mumbai, Maharashtra
