General

AlphaOne Stores Private Limited (“AlphaOne”, “we”, “us”, or “our”), having its registered office at:
Flr 20 Commerz II, Off Western Express Highway, Oberoi Garden City, Goregaon East, Mumbai, Maharashtra, India – 400063,
operates the website www.alphaonestores.com (“Platform”).

AlphaOne is a curated destination for men’s grooming, wellness, and lifestyle products (“Products”).

By accessing or using our Platform, you agree to these Terms & Conditions (“Terms”).

Only individuals who:

• Are 18 years or older
• Are legally capable of entering contracts

may use this Platform.

AlphaOne Brand Clause (Custom Positioning)

AlphaOne is built to elevate the modern Indian man through grooming, discipline, and lifestyle upgrades.
All products, services, and content reflect this mission.

PART A – TERMS OF USE

1. Account Registration

• You can register using mobile number or email
• You are responsible for maintaining account confidentiality
• AlphaOne is not liable for unauthorized access

2. Communication

By using AlphaOne, you agree to receive:

• Order updates
• Notifications
• Promotional communication (you can opt out anytime)

3. Platform Access & Usage

You agree NOT to:

• Misuse the platform
• Attempt hacking, scraping, or data extraction
• Upload harmful or misleading content

We reserve the right to:

• Suspend accounts
• Remove content
• Deny access

4. User Content

If you upload reviews, feedback, or content:

• You grant AlphaOne rights to use it for marketing
• Content must not be abusive, false, or illegal

5. Privacy

Your data is handled as per our Privacy Policy.
By using AlphaOne, you consent to data collection and usage.

6. Intellectual Property

All content on AlphaOne including:

• Logo
• Design
• Text
• Visuals

👉 Is owned by AlphaOne or licensed and protected by law.

7. Disclaimers

• Product visuals may vary slightly from actual product
• AlphaOne does NOT manufacture products (unless stated)
• Any side effects are the responsibility of the manufacturer

👉 Always perform a patch test before use

8. Third-Party Services

We may partner with:

• Brands
• Logistics providers
• Payment gateways

AlphaOne is not liable for third-party actions or services.

9. Limitation of Liability

AlphaOne is NOT liable for:

• Product misuse
• Allergic reactions
• Indirect damages

Maximum liability = amount paid for the product.

PART B – TERMS OF SALE

1. Order & Acceptance

• Placing an order = offer to purchase
• Order confirmation ≠ acceptance
• Contract is confirmed only after dispatch

2. Quick Commerce Clause 

• Orders in Delhi & NCR are processed within 6 hours
• Due to fast processing, cancellation window may be limited

3. Pricing

• All prices are in INR
• Inclusive of applicable taxes
• Prices may change without notice

4. Product Availability

• Products are subject to availability
• Orders may be cancelled if stock is unavailable

5. Returns & Refunds

Governed by AlphaOne Return & Refund Policy

⚠️ Important:

• Most grooming products are non-returnable (hygiene reasons)
• Returns accepted only for defective delivery

6. Personal Use

Products are for personal use only
Resale is not permitted.

PART C – MISCELLANEOUS

1. Jurisdiction

• Governed by Indian law
• Courts of Mumbai, Maharashtra have jurisdiction

2. Termination

We may suspend or terminate your account if:

• Terms are violated
• Fraudulent activity is detected

3. Force Majeure

We are not liable for delays caused by:

• Natural disasters
• Government actions
• Logistics disruptions

4. Updates

We may update these Terms anytime.
Continued use = acceptance of updates.

5. Customer Support

📧 support@alphaonestores.com
📞 +91 9130605218